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         A 2-day Skills Acquisition Experience

 

Business processes are the day to day drivers for most businesses.  They are often a key connection between the business and the business customer.  They are most often a combination of business operating procedures, business rules and supporting computer systems.  Yet, many processes are often undocumented, misunderstood, un-optimized, error-prone and inefficient.

This course is designed to give you a time proven set of techniques, methods, and tricks to help you model, analyze, and improve both the business and system processes.  These approaches will help you model what is really happening (the AS IS business system) and increase your understanding of the actual business processes involved.  With this firm requirements for improvement. This leads to optimization and improvement for the AS IS system or to requirements for a new system (the TO BE business system).

 

• Document existing business processes
• Model the AS IS business process
• Use the process models to identify business process problems
• Locate timing conflicts and anomalies
• List error and exception process impacts
• Communicate the operation of the business process to other business personnel
• Identify process measurements to evaluate initial improvement
• Identify measures to track ongoing progress
• Develop a list of improvements and/or requirements
• Document the details of each process using the most appropriate technique
• Capture business rules imbedded on the processes
• Relate business process modeling to six sigma concepts

Prerequisites: None

Duration: 2.5 day workshop

PDUs/Contact Hours: 20 classroom training/ 7.5 PDUs live e-learning

Course Dates & Locations:

Class Dates	Time	Cost	Location	Enrollment
July 21-24, 2008	1:30-5:00 EDT	$1000	Online	To register call 317.275.2870
November 10-13, 2008	1:30-5:00 EDT	$1000	Online	To register call 317.275.2870

 

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